Caregiver Award Winners 2018

HOSPICE CAREGIVER OF THE YEAR FOR 2017 IS BROOKS MONROE!
          RN WITH AVALON HOSPICE IN JOHNSON CITY, TN

(Pictured, Richard Tetrick, President of Tetrick Funeral and Cremation Services; Brooks Monroe, Hospice Caregiver of the Year Award Winner for 2017!)


JANUARY 2018 CAREGIVER OF THE MONTH IS Torainna Hensley!
          CNA with MSHA Hospice

(Pictured are Ruby Barnett, LPN; Laura Graham, Tetrick Funeral & Cremation Services, Torainna Hensley, CNA; and Hannah Counts, RN)

Torainna Hensley, CNA, with Mountain States Health Alliance Hospice in Johnson City, TN is the winner of the JANUARY 2018 Hospice Caregiver Award, presented by Tetrick Funeral & Cremation Services.

Torainna was nominated by Hannah Counts, RN and Ruby Barnett, LPN with MSHA Hospice.  Hannah and Ruby made the following comments about why Torainna was nominated to be the Caregiver of the Month:  

We want to nominate Torainna Hensley for Caregiver of the Month Award.  Torainna has been a blessing to our patients and families since the day she arrived.  She is constantly going out of her way and buying patients little gifts to encourage them to take baths.  We receive weekly compliments about her and how she is “The best CNA they have ever had.”  Many patients will choose to omit their bath if Torainna is off or sick because they trust in the exceptional care they receive from her.  Torainna uses many methods to help patients including singing.  Torainna uses the gift of singing to help bring peace and comfort to those she touches.  Most recently, Torainna was singing in a revival; there she saw the husband of one of her patients.  After the revival was over, on her day off, she drove over to the patient’s home and spent time singing with her.  Torainna NEVER complains; she wears a smile on her face wherever she goes.  Torainna works tirelessly every day for her patients.  Please consider Torainna for this nomination.  She is truly a one-of-a-kind caregiver and we are daily blessed by her.

Congratulations, Torainna, for a job well done!


February 2018 CAREGIVER OF THE MONTH IS KIERSTEN HARRIS!
          RN WITH AVALON HOSPICE IN KINGSPORT

(Pictured, Laura Graham, Oak Hill Funeral & Cremation Services, Kiersten Harris, RN with Avalon Hospice and Feb. 2018 Recipient, Brenda Jenkins & Shane Dingus, Nominators)

KIERSTEN HARRIS, RN with Avalon Hospice in Kingsport, TN is the winner of the FEBRUARY 2018 Hospice Caregiver Award, presented by Oak Hill Funeral & Cremation Services.

Kiersten was nominated by Brenda Jenkins whose husband Eckle R. Jenkins was Kiersten’s patient.  Brenda made the following comments about why Kiersten was nominated to be the Caregiver of the Month:  

I would like to nominate Kiersten Harris for Caregiver of the Month Award.  She was so attentive not only to my husband but to me and our entire family.  She kept us informed all along.  Kiersten took late night calls and was here within minutes to help me if I needed her.  She was so kind to us and so complete in her work.  She was very kind to my husband and he trusted her.  When my husband passed away, she was here and took care of all of the telephone calls that were needed to be made and thoroughly did all of the paperwork so that everything was in order.  This was such a blessing and help for me.

Congratulations Kiersten for a job well done!


March 2018 CAREGIVER OF THE MONTH IS Shirley Bennett!
          CNA WITH CARIS HOSPICE IN JOHNSON CITY

(Pictured are Laura Graham, Tetrick Funeral & Cremation Services; Shirley Bennett, CNA with Caris Hospice & March 2018 Recipient; Bill Bales, Administrator of Caris Hospice)

SHIRLEY BENNETT, CNA with Caris Hospice in Johnson City, TN is the winner of the MARCH 2018 Hospice Caregiver Award, presented by Tetrick Funeral & Cremation Services.

Shirley was nominated by two people, the first one being Barbara Creger whose parents George and Edna Williams were Shirley’s patients.  Barbara made the following comments about why Shirley was nominated to be the Caregiver of the Month:  

Shirley was assigned to my parents, George and Edna Williams, through Caris of Johnson City, TN.  The whole family liked her from Day One.  She didn’t rush through her visit with them, she was very patient, and learned their wants and needs.  She went above and beyond to make sure they were pampered and felt at ease.  Shirley always brought calmness and goodness.  Before she got to the house, she would stop at Hardee’s and get Mom and Dad’s favorite biscuits for breakfast.  After they moved to Brookdale in Johnson City, Shirley continued to spoil them in her own special way.  Dad passed away 1/15/2017 and Mom followed him in death on 2/7/2017.  

Mom was non-responsive for several days before she died, and Shirley knew how important it was to Mom to have a bath, fresh clothes, and her nails polished.  Shirley made sure that happened for her until the very end.  Shirley did so much for them!  She was truly heaven sent.   She attended both funerals.  Shirley genuinely cares deeply for her patients and I would like to nominate her for Hospice Caregiver of the Month Award!

Shirley was also nominated for Hospice Caregiver by Aimee Cloyd.  Aimee had the following to say about Shirley:

Shirley was a very loving and caring provider of care for my Mother and for our entire family.  She went above and beyond for my Mother and our entire family and we could never say how much we appreciate her for words cannot express our gratitude to her.

She is so deserving of this award! 

Congratulations Shirley for a job well done!


April 2018 CAREGIVER OF THE MONTH IS Lori Ligon!
          RN with Amedisys IN Elizabethton

(Pictured in photo: Gary Kemp and Laura Graham, Tetrick Funeral Home; Lori Ligon, RN Amedisys Hospice and April recipient; and Holli Atwood, Director of Operations, RN, Amedisys Hospice, Elizabethton, TN)

Lori Ligon, RN with Amedisys Hospice in Elizabethton, TN is the winner of the April 2018 Hospice Caregiver Award, presented by Tetrick Funeral Home.

Lori was nominated by three people, the first one being Gary Kemp whose father John W. Kemp, Sr. was Lori’s patient.  Gary made the following comments about why Lori was nominated to be the Caregiver of the Month:  

Amedisys and Lori Ligon went above and beyond to help take care of my Father, John W. Kemp, Jr.  The last days before his passing were spent not only taking care of my Dad but seeing to the needs of the family also.  She informed us of every detail of the process to help ease his final moments here on earth.  No more pain for now he’s painting the skies of heaven.

Lori was also nominated for Hospice Caregiver by Donna Brock.  Donna had the following to say about Lori:

She not only did her job; she anticipated needs far in advance.  She knew that for Mama to trust her that she had to open herself up to a friendship.  Lori put her whole heart into caring for Mama.  She also helped to prepare us for all outcomes.  Lori was honest but tactful.  She laughed and cried with us.  Lori was efficient and proficient, stern and soft.  Her presence filled the whole house with light and love.

Thirdly, William V. Jackson said Lori went above and beyond caring for my Father, William V. Jackson.  During Hospice and after his death, her advise and calm efficiency took us through many difficult times with love and concern.  My Father’s care could not have been any better.  My thanks, Lori!

She is so deserving of this award! 

Congratulations Lori for a job well done!


May 2018 CAREGIVER OF THE MONTH IS Candice Greenlee!
          RN, HOSPICE DIRECTOR WITH MOUNTAIN STATES HEALTH ALLIANCE
          HOSPICE, jOHNSON cITY, tn

(Pictured:  Laura Graham, Tetrick Funeral & Cremation Services; Candice Greenlee, RN MSHA Hospice; Crystal Chatman, RN MSHA Hospice)

CANDICE GREENLEE, RN, Hospice Director with Mountain States Health Alliance in Johnson City, TN is the winner of the MAY 2018 Hospice Caregiver Award, presented by Tetrick Funeral & Cremation Services.

Candice was nominated by Crystal Chatman, RN and Patient Care Manager with Mountain States Hospice for the outstanding care she gave to a patient who was trying to get back to his family for his final days.  Crystal had the following to say in regards to why she nominated Candice:  

I am nominating my hospice director Candice Greenlee, RN for her compassionate care and going above and beyond recently for one of our hospice patients.

We recently were caring for a young man in his 30’s with glioblastoma.  He was living here while the majority of his family lived in his hometown of Las Vegas, NV.  He declined in status and was unable to walk any longer and was living in a long term care facility.  He desperately wanted to move to Vegas to be with his young son.  He made a plan and attempted to get there but was unable to because of his weakness.  Instead of just simply saying, “O well!  That is terrible,”  Candice went to great lengths to make this patient’s dream a reality.  She went to her superiors and got approval to have him accompanied by a physical therapist and she arranged flights, medications, and a receiving hospice to care for him once he arrived.  She made sure that every little detail was accomplished.  She made him a care package with his favorite M&M’s and a prayer blanket for his journey.  This all seemed so impossible to our team but not to Candice.  She made sure that every possible detail was meticulously planned and the young man did in fact make it to Las Vegas safely and is with his family for his final days.  Hospice is a holistic approach to care and Candice exemplified this and worked very hard to see that this patient lived his final days back in his hometown with his family, especially with his young son.

Congratulations Candice for a job exceptionally well done!


June 2018 CAREGIVER OF THE MONTH IS Daniel White!
          RN with Avalon HOSPICE in Kingsport, TN

(Laura Graham, Tetrick Funeral Services Community Outreach; Misty Venett, Director, Avalon Hospice; Daniel White, RN with Avalon Hospice & June 2018 Hospice Caregiver Recipient; Tim Vaughan, Funeral Director -0ak Hill Funeral & Cremation Services Funeral Director)

DANIEL WHITE, RN with Avalon Hospice in Kingsport, TN is the winner of the JUNE 2018 Hospice Caregiver Award, presented by Oak Hill Funeral & Cremation Services.

Daniel was nominated by four people, the first one being Janice Shaver who is the caregiver for Willie Mae Owens and Daniel is her hospice nurse.   Janice made the following comments about why she nominated Daniel to be the Caregiver of the Month:  

“Daniel White deserves the award.  I know because I care for one of his patients.  When you call, he will come 24/7.   He explains everything in the way you can understand.  He is caring and loving and kind.  He is a wonderful nurse.  Please consider him.  He is always willing to help.”  Relating to the same patient, Jeffrey Altom, Mrs. Owens’ neighbor in the apartment building and who has talked to Daniel on many occasions says, “Daniel White is the most compassionate caregiver I have ever met.  He is on call 24 hours a day and will come to care for the patient twice a day if needed.  He is very knowledgeable in explaining the patient’s problems and treatment.”

Donna Light whose Father Daniel took care of says, “Daniel developed a loving and caring relationship with my Father early on.  My Dad trusted him with his care like he trusted very few people!  Daniel showed concern and love to both of my parents and took time to listen to each.  He also detected my Mom was in distress and encouraged me to get her to a doctor where we found she had afib.  Daniel definitely has a calling to work in this profession and will never know or understand the encouragement and peace he brought to our entire family.  He has gone above and beyond in his position in caring for my Father.  Daniel was always patient and attentive to my Mother as well.  We would love for him to be part of our family!  Dad trusted that when it was his time to pass from this world that Daniel would make the right decisions and keep him from suffering.  I cannot thank him enough for his care and will forever be grateful to him!  I would be grateful if this young man were chosen for Caregiver of the Month.  

Thank you for making this opportunity for these people who pour their lives into others so selflessly!”

Lastly, Peggy Price said, “Daniel is an incredible caregiver, so warm and caring.  When we admitted my Mother to hospice care and we met Daniel; we instantly felt supported and cared for!  He was always conscientious in his caregiving  and was always available to give help.  He is so professional, quick to answer questions and stop on top of changes in Mom’s condition.  I was especially impressed and blessed one night – far past normal work hours that he called me to say he had been going over my Mother’s chart and recommended adding a certain medication that he felt would be helpful to her and would make her more comfortable.  This type of dedication is far above the norm.  As a family, we had only to mention a need, and it would be met within a few hours.  His genuine concern for both the patient and the family make Daniel the kind of caregiver that adds strength to a very difficult season of life.  We enthusiastically nominate Daniel as Caregiver of the Month!”

Congratulations Daniel for a job done with excellence!


JUly 2018 CAREGIVER OF THE MONTH IS Emily White!
          RN WITH Amedisys HOSPICE IN elizabethton, TN

(Pictured are Roger Deal, Nominator; Emily White, RN with Amedisys Hospice in Elizabethton, TN and July 2018 recipient of Hospice Caregiver Award; Lori Miller, Clinical Manager of Hospice; Charlie Bowman and Laura Graham, Tetrick Funeral Home)

EMILY WHITE, RN, with Amedisys Hospice  in Elizabethton, TN is the winner of the July 2018 Hospice Caregiver Award, presented by Tetrick Funeral Home.

Although Emily White has previously been awarded the Hospice Caregiver of the Month award, six people have nominated her for this honor so we humbly present this award to her.

Terisa Simerly is the first person who nominated Emily.  She said Emily was very caring and did everything my Momma needed and she showed true compassion for our family.

Five members of Myrtie Deal’s family individually nominated Emily and here is what each one said in their nomination:

(1)  Roger Deal said, “the word hospice makes you feel sad, or the end, but the minute that Emily walked into our lives she gave us hope and love to not only my mother but to the entire family.  She took the time to explain and prepare us for every stage.  She helped us set realistic goals and enjoy our time with Mom.  We celebrated Thanksgiving and Christmas, Mom’s 97th birthday, and Mother’s Day when experts had given us only two weeks.  Emily was always professional and taught us how to provide the best care.  She always took time to give Mom her hugs and talk to her about the soon arrival of her new baby.  My Mom always looked forward to her visits.  She will forever be a treasured member of our family.”

(2)  Charles Deal said, “My Mother looked forward to visits from Emily.  She is a very caring person and is appreciated by all of our family.”

(3)  Carol Beeler said, “Emily was my Mother’s nurse (Myrtie Deal) for the past eight months.  She was always so kind to my Mother and our entire family during this time.  She took time during her visits to talk with my Mother and really listen to her.  With her kind heart and gentle way she became more like a family member.  My Mom looked forward to her visits and was so at ease talking with her.  She made herself accessible to Mom and to our family 24/7.  She was so thoughtful and made sure we understood everything about Mom’s condition and any medication she was taking.  Emily went above and beyond her role as a nurse.  We will forever be grateful to her for the loving care she provided to our Mother.”

(4)  Betty Deal Bradley said, “Emily White is the best hospice nurse any family could hope for during a time when a family is facing the reality of losing their loved one.  She just has a sweet and gentle spirit, and is full of compassion not only for my Mother, but for the entire family.  She is very thorough in her professional duties making sure that all medical needs are met and she is available by phone or extra visit without hesitation.  We thought of Emily as extended family.  She was always smiling, happy and loving to my Mother and again to all of the family.  We adore her and were blessed to have her as Mother’s nurse.  Amedisys should be proud to have such an outstanding nurse to represent their Hospice Care Team.”

(5)  Cathy G. Deal said, “Emily is such a caring person to our entire family, not just Myrtie Deal, the patient.  Myrtie looked forward to seeing her each visit time and enjoyed the conversation as did the family.  Emily’s personality was a light for us in a dark time and I appreciated her love and caring attitude for Myrtie (my mother-in-law.”  Personally, I enjoyed watching and listening to her interaction with Myrtie.   Emily is truly blessed by God to be a nurse.”

Congratulations Emily for a job exceptionally well done!


August 2018 CAREGIVER OF THE MONTH IS Paula Reynolds!
          RN WITH Wellmont Hospice in Bristol, tn

(Pictured left-to-right: Anthony Harris, Funeral Director at Oakley-Cook Funeral Home & Crematory, Bristol, TN;  Paula Reynolds, RN with Ballad Health Hospice House and August 2018 Hospice Caregiver recipient; Robin Coleman, CAN with Ballad Health Hospice House and September 2018 Hospice Caregiver recipient;, Laura Graham, Community Outreach at Tetrick Funeral Services, Johnson City, TN; and Jackie Everett, Director of Ballad Health Hospice House)

Paula Reynolds, RN, with Wellmont Hospice  in Bristol, TN is the winner of the August 2018 Hospice Caregiver Award, presented by Oakley-Cook Funeral Home & Crematory.

Alvin Joe Goodman nominated Paula for Hospice Caregiver of the Month after she had taken care of his Dad.  Alvin Joe had this to say about why he nominated Paula:

“Paula is a special person.  She treated Dad with respect and so much dignity!  Paula was great with all of the family and even Daddy’s fur babies.  She answered all questions and she was so good making sure Dad was comfortable.  Paula always talked to Dad and made sure that he had everything he needed.  I could go on and on about Paula.  Paula is one of a kind and it was a privilege to have her take care of our Dad.

Congratulations Paula for a job exceptionally well done!


September 2018 CAREGIVER OF THE MONTH IS Robin Coleman!
          CNA WITH WELLMONT HOSPICE IN BRISTOL, TN

(Pictured left-to-right: Anthony Harris, Funeral Director at Oakley-Cook Funeral Home & Crematory, Bristol, TN;  Paula Reynolds, RN with Ballad Health Hospice House and August 2018 Hospice Caregiver recipient; Robin Coleman, CAN with Ballad Health Hospice House and September 2018 Hospice Caregiver recipient;, Laura Graham, Community Outreach at Tetrick Funeral Services, Johnson City, TN; and Jackie Everett, Director of Ballad Health Hospice House)

Robin Coleman, CNA with Wellmont  Hospice  in Bristol, TN is the winner of the September 2018 Hospice Caregiver Award, presented by Oakley-Cook Funeral Home & Crematory.

June Hartley nominated Robin and this is what she said in her nomination:

“Robin was always there when we needed her.  She brought with her, her smiling face and her love for people.  Even when my husband was too sick for her to help him, she came to see him and brought her caring, her compassion, and her prayers for us.  She wanted to see him one last time.  My husband always looked forward to seeing her.  She made him laugh if it was even having him dry his underarms from putting deodorant on by flapping his arms like a chicken raises their wings.  He loved that!  He loved funny things.  I could hear them laughing in another room.  I often told them that they were having too much fun.  When I am in need in my final days, I sure hope Robin can be there for me.  She is very deserving of this award.  I would love to be there when she is awarded this award.

Congratulations Robin for a job exceptionally well done!


October 2018 CAREGIVER OF THE MONTH IS Kim Byers!
          CNA WITH Caris hospice, johnson city, tn

(Pictured: Laura Graham, Tetrick Funeral Services; Kim Byers, CNA, October Hospice Caregiver Recipient; Catherine Rollins, Administrator, Caris Hospice, Johnson City, TN)

KIM BYERS, CNA with CARIS  Hospice  in Johnson City, TN is the winner of the October 2018 Hospice Caregiver Award, presented by Tetrick Funeral Services, Johnson City, TN.

Teresa Murray Smith nominated Kim and this is what she said in her nomination:

“Kim constantly z massages were so welcome!  Healthcare centers provide good care but don’t have the staffing to do what Kim was able to do.  The extra attention made such a difference for her.  As her physical condition failed, Kim spent extra time with her.  On a particularly bad day, she cared for both of us with such quiet dignity.  As is true for many, she has a second job, but she called that employer explaining she needed to be with us.  Her comforting presence that day will never be forgotten.  Since Mother passed away, she continued to check on me.  She became a friend, not just a caregiver.  The sense of peace she gave both Mother and me during this very difficult time was such a blessing.

Congratulations Kim for a job exceptionally well done!


december 2018 CAREGIVER OF THE MONTH IS patsy mosley!
          rN WITH smoky mountain hospice, kingsport, TN

(Pictured: Suzi Robinson, Nominator; Laura Graham, Tetrick Funeral Services; Patsy Mosley, RN, December 2018 Hospice Caregiver Award; Phil Hoskins, Oak Hill & Cremation Services)

PATSY MOSLEY, RN with Smoky Mountain Hospice  in Kingsport, TN is the winner of the December  2018 Hospice Caregiver Award, presented by Oak Hill Funeral & Cremation Services, Kingsport, TN.

Randal Robinson nominated Patsy and this is what he said in his nomination:

“When my father, Buford, became a patient of Smoky Mountain Hospice, Patsy was his RN and made home visits on a regular basis.  After a while, she transferred to an administrative position.  The entire family came to love and respect her and Dad asked if there was any way she could still be his nurse.  Patsy said yes!  She was always available to our family no matter the day or time.  Patsy went above and beyond, not just for Buford’s wants and needs but also for the entire family.  She is so special.  Words are inadequate.

Congratulations Patsy for a job exceptionally well done!